Terms and Conditions

Terms and conditions:

 

  • Arrivals are from 4pm and leaving at 10am on departure day.
  • The lead booking person is responsible for the booking conditions and is expected to adhere to the care of the property and equipment.  The property should be left in the condition it was found in, and furniture should not be rearranged.
  • Payments to be made by bank transfer or cheque.  For bookings made within 2 weeks of stay a bank transfer is only accepted.
  • A deposit of 20% is required when booking (non refundable).  The remainder is payable 6 weeks prior to arrival unless bookings are made less than 6 weeks in advance and therefore must be paid in full at time of booking.
  • Arrangements for well-behaved dogs (maximum of 2) can be made at time of booking at the discretion of the owner. Dog bed available on request.
  • Facilities are available for children on request, i.e. high chair and cot bed.
  • A small fee of £20 is charged if extra cleaning is required
  • Smoking is not permitted in the property
  • Linen is provided at no extra charge, i.e. bed linen, bath towels and tea towels.
  • Cancellation charges are as follows:

Up to 4 weeks prior to arrival 70% will be refunded.

Up to 2 weeks prior to arrival 50% will be refunded.

Up to 7 days prior to arrival 30% will be refunded.

Under 7 days no refund will be made.

  • Cancellations must be made in writing.
  • Loss of keys are charged at £25 per key.